ORDERING & SHIPPING

ORDERING 

HOW FAST WILL MY ORDER BE PROCESSED?

Please allow 2 business days to process and ship your items.

Once your order ships, you will receive an email confirmation with tracking so we can keep you up-to-date on the status of your order.

CAN I CANCEL OR MODIFY MY ORDER?

We work hard to quickly process your order once it has been placed so please email us immediately at hello@wearethefete.com for any changes or updates. We cannot guarantee that we will be able to make these changes but we will try our best to accommodate you.

 

DO YOU DO CUSTOM ORDERS?

At this time we do not do custom orders, but we love and encourage all of your ideas and feedback! If you have an idea for a charm that you think would be great email us here: charmbox@wearethefete.com

 

SHIPPING

WHAT ARE YOUR SHIPPING OPTIONS?

STANDARD (FREE - $100 MINIMUM)
3-5 business days after the packaged has shipped.  Packages are shipped via UPS from our Los Angeles office.

STANDARD ($5) 
3-5 business days after the packaged has shipped.  Packages are shipped via UPS from our Los Angeles office.

Expedited ($25)
2 business days

Alaska, Hawaii & Puerto Rico ($20)
4-7 business days 

International ($35)
3-5 business days 

HELP! I HAVEN’T RECEIVED MY PACKAGE

 Please send an email to hello@wearethefete.com as soon as possible and we will work with you to recover the package. Please note that The Fête is not responsible for lost or stolen items once declared 'Delivered' by the delivery service.